Privacy Policy
At Mohaa Tea, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our website or purchase our products. By using our services, you agree to the terms outlined below.
Information We Collect
When you interact with our website, we may collect the following information:
Personal Details: Name, email address, phone number, and shipping/billing address provided during order placement or while creating an account.
Payment Information: Details required to process your payments securely. Please note that we do not store your complete credit/debit card details; these are processed through secure third-party payment gateways.
Usage Data: Information such as IP address, browser type, operating system, and browsing behavior to help us improve our website experience.
Communication Data: Emails, messages, or feedback you provide when you contact us for support, queries, or collaborations.
How We Use Your Information
We use your personal information for the following purposes:
- To process and deliver orders placed through our website.
- To communicate with you regarding your purchases, updates, and promotions.
- To personalize your shopping experience and recommend products you may like.
- To improve our website through analytics and customer feedback.
- To comply with legal and regulatory obligations when required.
Sharing of Information
Mohaa Tea respects your trust and ensures that your data is never misused. We do not sell, rent, or trade your personal information to third parties. However, your details may be shared in the following limited circumstances:
Service Providers: With trusted partners such as shipping companies, payment processors, and IT support teams who help us deliver our services.
Legal Obligations: When required by law, regulation, or government request.
Business Transfers: In the unlikely event of a merger, acquisition, or sale of assets, customer information may be transferred as part of business operations.
Data Protection & Security
We take appropriate technical and organizational measures to safeguard your personal data from unauthorized access, misuse, or disclosure. Our website uses secure encryption and trusted payment gateways to protect sensitive information during transactions.
However, no method of data transmission over the internet can be guaranteed 100% secure. While we strive to protect your data, we cannot ensure absolute security.
Cookies & Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve overall usability. You can choose to disable cookies in your browser settings, though some features of the website may not function properly without them.
Your Rights
As a customer, you have the right to:
